More than a third of Americans own a tablet device
, and the number of those who use one with some frequency is arguably much higher. The sleek little devices that are quietly revolutionizing the PC market have the potential to improve and enhance a patient’s experience throughout the healthcare system. Here’s how:
1. Tablets give patients a better understanding
What’s most rewarding about using tablets in healthcare is how they help patients understand more clearly what the doctor is talking about. We’ve all had the experience of leaving a doctor’s office confused and frustrated because we didn’t quite understand what he or she was telling us. By integrating a tablet into the experience, the patient can see the information up close and personal. He or she can zoom in and out of an x-ray, a CT-scan, or an ultrasound. The patient can look closely at where an injury occurred while the doctor explains to them what happened and why, or the doctor can look up information right then and there that would help the patient understand more fully.
2. Tablets encourage doctors to spend more time with patients
Doctors like using tablets (3 in 4 physicians use one
), which is good news for patients. We all know what it feels like to talk to a doctor who’s clearly frazzled and hurried for time. It’s not a pleasant experience for the patient, who ends up feeling slighted and confused. But if a doctor is armed with his or her beloved tablet that they truly want to use, he or she may be more inclined to spend more time with the patient; making an effort to show the patient what’s going on step by step, and with any luck, leaving the patient feeling comfortable and knowledgeable.
3. Tablets save patients’ time
What with our nation’s increasingly expensive health care system, finding any and all ways to reduce costs will be a national imperative sooner rather than later. Implementing tablets in hospitals, doctor’s offices and clinics can do just that, while ultimately saving patients’ precious time.
Tablet devices are an effortless and intuitive way to register new patients, have existing patients sign in, and record whatever else would typically be kept on paper. Processes become much more streamlined and efficient for patients when delegated to an electronic device, and businesses can save thousands (maybe even millions) of dollars by going paperless. With a tablet, the patient ends up saving time and the business ends up saving money: a win-win for everyone.
In short, a patient’s experience with the healthcare system, whether at a doctor’s office, a hospital, or a clinic, is much more positive when tablet devices are in the picture. The patient has a chance to understand information more clearly, and spend more time with his or her doctor while saving time that would otherwise be spent performing mundane, routine tasks.
Have you used a tablet device at a doctor’s office or hospital? What did you think of the experience?