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F.A.Q. General Questions

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General Questions
Sit/Stand Desks
Charging Carts & Cabinets
Shipping
 

Anthro products are built to last, so you pay for extraordinary quality. Remember that Anthro offers a 100-day return policy, so you can live with the products to make sure they work for you. If they don't, give us a call and we'll work out the return. We want you to be happy!

You are covered for a lifetime for any manufacturing defects on most Anthro products. Some products have a limited warranty on certain components, and we've noted those for you. You'll have Anthro for generations.

Give us a call and we can go over our great list of purchasing options.

You bet! With Anthro's 100-day return policy, you get plenty of time to use the product with your equipment, in your environment, to make sure it's a good fit.

If things don't work out between you, give us a call within 100 days of shipment for a return authorization. You just pay the return freight.

Fun People

The models you see throughout the site are all folks who work here at Anthro. We have an in-house photo studio, so it's easy for our models to drop in to be photographed. And, like proud parents, we enjoy showing off our great Anthro creations.

Product Questions

Unpacking Product

Unlike that dresser you bought from a Swedish furniture store which shall remain nameless (think meatballs), Anthro products are easy to assemble.

It takes 1 to 1.5 hours to assemble depending on size and accessories.
The instructions are straight forward and easy to read.
The larger units are pretty heavy and assembly is much easier with two people.

If you have any questions don't hesitate to call our great support staff:
800.325.3841 (toll free)
7:00am - 5:00pm Pacific Time
Monday - Friday

Anthro products are so modular and adjustable! Just about anyone can design a perfect, personal workstation that puts all their equipment exactly where you need it.

We do realize that we have a lot of solutions and it can get overwhelming to sort through them all. We're happy to spend all the time you need to figure it all out. Just give us a call or log onto our easy-to-use Chat Service.

ROHS

Selected Anthro products are RoHS-compliant including LTSC-series and NCC-series charging carts, Elevate Single-surface Tables, and most AnthroCarts. For a complete list, give us a call or drop us a note!

Utility Bench

The AnthroCart - 150lbs
Fit System - 150lbs
AnthroBench - 300lbs in mobile applications, 400lbs in stationary applications.
Utility Bench - 500lbs
Convoi - 500lbs

If your unit will be holding quite a bit of weight or needs to be very mobile, you should consider upgrading the casters to larger ones which will provide more stability and make it easier to move. On the other hand, if you need to keep your furniture from rolling, you can order glides for your AnthroCart instead of casters.

Yes you can! The legs and Extension Tubes have holes in 1" intervals, so you can install a shelf at just about any height.

Feel free to move your shelves around! The legs on Anthro products have holes every inch, and you use those holes to install the shelves. You don't have to put a shelf at the very top if that doesn't work for you. If you'd like help designing the right configuration for you, just ask!

Absolutely. First we'll need room measurements and which products you are considering. Then we can work with you to help you determine what will work best for you.


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